Support

We're here to help

Need assistance? Have a question? We're here for you. Reach out through any of the channels below.

๐Ÿ“งEmail Support

For questions, technical issues, or feedback, reach out to us at:

hello@rememberher.app

We typically respond within 24-48 hours.

๐Ÿ’ฌSocial Media

Follow us on Instagram for updates, tips, and community:

@rememberher.app

โ“Frequently Asked Questions

Before reaching out, you might find answers in our FAQ section on the homepage.

Common topics include:

  • How to set up reminders
  • Understanding AI features
  • Account management
  • Privacy and security

๐Ÿ›Reporting Issues

If you encounter a bug or technical issue, please email us with:

  • A description of the problem
  • Steps to reproduce the issue
  • Your device and app version (if applicable)
  • Screenshots (if helpful)

This helps us fix issues faster!

๐Ÿ’กFeature Requests

We love hearing your ideas! Send us your suggestions for new features or improvements.

While we can't implement every request, we carefully consider all feedback.

โฐResponse Times

We aim to respond to all inquiries within 24-48 hours during business days.

For urgent issues, please mark your email as urgent and we'll prioritize it.